Orange Money Sierra Leone Fraud: How to Report It and Stop the Money
If you sent money to a scammer through Orange Money Sierra Leone, or money left your Orange Money Sierra Leone account without your permission, contact Orange Money Sierra Leone straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call Orange Money Sierra Leone’s official line below, or use help inside the official Orange Money Sierra Leone app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. Orange Money Sierra Leone will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Sierra Leone, and keep screenshots of every message and payment.
Official Orange Money Sierra Leone fraud contacts
Orange Money Sierra Leone
Mobile money- Helpline (from an Orange phone):111(24/7)
- Lost SIM / block account (from an Orange line):121
- Lost SIM / block account:+232 79 444000
- WhatsApp:+232 72 000001
App or online: Report unauthorised Orange Money transactions or phishing on the Scam Alert portal: https://www.orange.sl/en/scamlandingpage.html
Email: [email protected]
Know this about Sierra Leone
- Standard Chartered no longer operates in Sierra Leone.
If Orange Money Sierra Leone won’t help
Bank of Sierra Leone: Customer Protection Section
Complaints that your bank or financial provider did not resolve.
The provider must acknowledge your complaint within 2 working days and resolve it within 15. If it does not, contact the Bank of Sierra Leone: +232 22 226501, [email protected].
Official websiteNatCA (telecom regulator): consumer complaints
Complaints about mobile network or mobile-money services.
Contact the provider first. Then call the free line 5050, email [email protected] or use the online form.
Official websiteReport it to the police too
Cybercrime agencies in Sierra Leone lists who to report to.
Other wallets in Sierra Leone
These contacts were read on Orange Money Sierra Leone’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Sierra Leone are in Bank Fraud Help: Sierra Leone, and every wallet is in Mobile Wallet Fraud Help.