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Bank Fraud Help · Vietnam

Agribank Fraud: How to Report It and Stop the Money

If money left your Agribank account without your permission, or you paid a scammer, contact Agribank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Agribank’s official line below, or use help inside the official Agribank app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Agribank will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Vietnam, and keep screenshots of every message and payment.

Official Agribank fraud contacts

Agribank

Bank
Source: Agribank official page

Report it to the police too

Cybercrime agencies in Vietnam lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime in Vietnam (and Get Your Money Back).

Common questions about Agribank fraud

What is the Agribank fraud helpline number?
Agribank lists these numbers on its own website: Customer care: 1900 558 818. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Agribank?
Call Agribank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Vietnam

VietcombankBIDVVietinBank

These contacts were read on Agribank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Agribank and cannot recover money. All Vietnam providers are in Bank Fraud Help: Vietnam.