Bank Fraud Help · Solomon Islands
Pan Oceanic Bank Fraud: How to Report It and Stop the Money
If money left your Pan Oceanic Bank account without your permission, or you paid a scammer, contact Pan Oceanic Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Pan Oceanic Bank’s official line below, or use help inside the official Pan Oceanic Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Pan Oceanic Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Solomon Islands, and keep screenshots of every message and payment.
Official Pan Oceanic Bank fraud contacts
Pan Oceanic Bank (POB)
Bank- Head office:+677 27762
Email: [email protected]
Know this about Solomon Islands
- Pan Oceanic Bank publishes no fraud or card-blocking line: call its head office.
If Pan Oceanic Bank won’t help
Central Bank of Solomon Islands (CBSI)
Bank complaints that the bank could not resolve. Call (677) 21791 or email [email protected].
Complain to your bank first and keep the reference number.
Official websiteYour rights as a Pan Oceanic Bank customer in Solomon Islands
- CBSI Prudential Guideline PG9 (Complaints Management). Banks must run a complaints unit and resolve complaints within 30 days. Complaints they cannot resolve are passed to the Central Bank, and after that you can go to court. Source
Report it to the police too
Cybercrime agencies in Solomon Islands lists who to report to.
Common questions about Pan Oceanic Bank fraud
- What is the Pan Oceanic Bank fraud helpline number?
- Pan Oceanic Bank lists these numbers on its own website: Head office: +677 27762. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Pan Oceanic Bank?
- Call Pan Oceanic Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Pan Oceanic Bank will not help or refund me?
- In Solomon Islands you can complain to Central Bank of Solomon Islands (CBSI). Details of what each one handles are on this page.
Other providers in Solomon Islands
These contacts were read on Pan Oceanic Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Pan Oceanic Bank and cannot recover money. All Solomon Islands providers are in Bank Fraud Help: Solomon Islands.