BSP Solomon Islands Fraud: How to Report It and Stop the Money
If money left your BSP Solomon Islands account without your permission, or you paid a scammer, contact BSP Solomon Islands straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call BSP Solomon Islands’s official line below, or use help inside the official BSP Solomon Islands app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. BSP Solomon Islands will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Solomon Islands, and keep screenshots of every message and payment.
Official BSP Solomon Islands fraud contacts
BSP Solomon Islands (Bank of South Pacific)
Bank- Customer care, lost or stolen card:+677 21874
Email: [email protected]
Know this about Solomon Islands
- Pan Oceanic Bank publishes no fraud or card-blocking line: call its head office.
If BSP Solomon Islands won’t help
Central Bank of Solomon Islands (CBSI)
Bank complaints that the bank could not resolve. Call (677) 21791 or email [email protected].
Complain to your bank first and keep the reference number.
Official websiteYour rights as a BSP Solomon Islands customer in Solomon Islands
- CBSI Prudential Guideline PG9 (Complaints Management). Banks must run a complaints unit and resolve complaints within 30 days. Complaints they cannot resolve are passed to the Central Bank, and after that you can go to court. Source
Report it to the police too
Cybercrime agencies in Solomon Islands lists who to report to.
Common questions about BSP Solomon Islands fraud
- What is the BSP Solomon Islands fraud helpline number?
- BSP Solomon Islands lists these numbers on its own website: Customer care, lost or stolen card: +677 21874. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to BSP Solomon Islands?
- Call BSP Solomon Islands's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if BSP Solomon Islands will not help or refund me?
- In Solomon Islands you can complain to Central Bank of Solomon Islands (CBSI). Details of what each one handles are on this page.
Other providers in Solomon Islands
These contacts were read on BSP Solomon Islands’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not BSP Solomon Islands and cannot recover money. All Solomon Islands providers are in Bank Fraud Help: Solomon Islands.