Bank Fraud Help · Samoa
National Bank of Samoa Fraud: How to Report It and Stop the Money
If money left your National Bank of Samoa account without your permission, or you paid a scammer, contact National Bank of Samoa straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call National Bank of Samoa’s official line below, or use help inside the official National Bank of Samoa app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. National Bank of Samoa will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Samoa, and keep screenshots of every message and payment.
Official National Bank of Samoa fraud contacts
National Bank of Samoa (NBS)
Bank- Customer care (digital banking: ext. 214):+685 26766(Mon–Fri 9am–4pm, Sat 8:30am–12:30pm)
Email: [email protected]
Know this about Samoa
- We found no central-bank complaint service for Samoa, so keep a written record of every complaint you make to your bank.
Report it to the police too
Cybercrime agencies in Samoa lists who to report to.
Common questions about National Bank of Samoa fraud
- What is the National Bank of Samoa fraud helpline number?
- National Bank of Samoa lists these numbers on its own website: Customer care (digital banking: ext. 214): +685 26766 (Mon–Fri 9am–4pm, Sat 8:30am–12:30pm). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to National Bank of Samoa?
- Call National Bank of Samoa's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Samoa
These contacts were read on National Bank of Samoa’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not National Bank of Samoa and cannot recover money. All Samoa providers are in Bank Fraud Help: Samoa.