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Bank Fraud Help · Samoa

ANZ Bank Samoa Fraud: How to Report It and Stop the Money

If money left your ANZ Bank Samoa account without your permission, or you paid a scammer, contact ANZ Bank Samoa straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call ANZ Bank Samoa’s official line below, or use help inside the official ANZ Bank Samoa app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. ANZ Bank Samoa will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Samoa, and keep screenshots of every message and payment.

Official ANZ Bank Samoa fraud contacts

ANZ Bank Samoa

Bank
  • Call centre (report misuse of your account):+685 69999(Mon–Fri 8am–5pm)
  • After hours (cards and fraud):+685 800 199(After hours)
Source: ANZ Bank Samoa official page

Know this about Samoa

  • We found no central-bank complaint service for Samoa, so keep a written record of every complaint you make to your bank.

Report it to the police too

Cybercrime agencies in Samoa lists who to report to.

Common questions about ANZ Bank Samoa fraud

What is the ANZ Bank Samoa fraud helpline number?
ANZ Bank Samoa lists these numbers on its own website: Call centre (report misuse of your account): +685 69999 (Mon–Fri 8am–5pm); After hours (cards and fraud): +685 800 199 (After hours). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to ANZ Bank Samoa?
Call ANZ Bank Samoa's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Samoa

BSP SamoaNational Bank of SamoaDigicel MyCash

These contacts were read on ANZ Bank Samoa’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not ANZ Bank Samoa and cannot recover money. All Samoa providers are in Bank Fraud Help: Samoa.