What is the Scotiabank Peru fraud helpline number?

Scotiabank Peru lists these numbers on its own website: Block cards (ASBANC shared line): 1820 (24/7); Phone banking, Lima: 01 311 6000 (Mon–Sat 8am–6pm; card blocking 24/7); Phone banking, other regions (landline only): 0 801 1 6000 (Mon–Sat 8am–6pm; card blocking 24/7); From abroad: +51 1 311 6000. Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to Scotiabank Peru?

Call Scotiabank Peru's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if Scotiabank Peru will not help or refund me?

In Peru you can complain to Indecopi (consumer protection). Details of what each one handles are on this page.

Bank Fraud Help · Peru

Scotiabank Peru Fraud: How to Report It and Stop the Money

If money left your Scotiabank Peru account without your permission, or you paid a scammer, contact Scotiabank Peru straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Scotiabank Peru’s official line below, or use help inside the official Scotiabank Peru app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Scotiabank Peru will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Peru, and keep screenshots of every message and payment.

Official Scotiabank Peru fraud contacts

Scotiabank Peru

Bank

Block cards (ASBANC shared line):1820(24/7)
Phone banking, Lima:01 311 6000(Mon–Sat 8am–6pm; card blocking 24/7)
Phone banking, other regions (landline only):0 801 1 6000(Mon–Sat 8am–6pm; card blocking 24/7)
From abroad:+51 1 311 6000

Source: Scotiabank Peru official page

Know this about Peru

1820 is a shared line run by the Peruvian banks' association (ASBANC). One call can block your cards across banks, so use it first if you are unsure which number to call.

If Scotiabank Peru won’t help

Indecopi (consumer protection)

File a consumer claim if your bank or payment app does not answer your complaint in time.

Official website

Report it to the police too

Cybercrime agencies in Peru lists who to report to.

Common questions about Scotiabank Peru fraud

What is the Scotiabank Peru fraud helpline number?: Scotiabank Peru lists these numbers on its own website: Block cards (ASBANC shared line): 1820 (24/7); Phone banking, Lima: 01 311 6000 (Mon–Sat 8am–6pm; card blocking 24/7); Phone banking, other regions (landline only): 0 801 1 6000 (Mon–Sat 8am–6pm; card blocking 24/7); From abroad: +51 1 311 6000. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Scotiabank Peru?: Call Scotiabank Peru's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Scotiabank Peru will not help or refund me?: In Peru you can complain to Indecopi (consumer protection). Details of what each one handles are on this page.

Other providers in Peru

Yape

These contacts were read on Scotiabank Peru’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Scotiabank Peru and cannot recover money. All Peru providers are in Bank Fraud Help: Peru.