Bank Fraud Help · Myanmar
AYA Bank Fraud: How to Report It and Stop the Money
If money left your AYA Bank account without your permission, or you paid a scammer, contact AYA Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call AYA Bank’s official line below, or use help inside the official AYA Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. AYA Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Myanmar, and keep screenshots of every message and payment.
Official AYA Bank fraud contacts
AYA Bank (AYA Pay)
Bank- Hotline (suspicious account activity):01 2317777(24/7)
- From abroad:+95 1 231 7777(24/7)
- AYA Pay hotline:01 4705777
Email: [email protected]
Know this about Myanmar
- We could not confirm any legal right to a refund for fraud losses in Myanmar. Contact your bank or wallet provider as fast as you can.
Report it to the police too
Cybercrime agencies in Myanmar lists who to report to.
Common questions about AYA Bank fraud
- What is the AYA Bank fraud helpline number?
- AYA Bank lists these numbers on its own website: Hotline (suspicious account activity): 01 2317777 (24/7); From abroad: +95 1 231 7777 (24/7); AYA Pay hotline: 01 4705777. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to AYA Bank?
- Call AYA Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Myanmar
These contacts were read on AYA Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not AYA Bank and cannot recover money. All Myanmar providers are in Bank Fraud Help: Myanmar.