Bank Fraud Help · Laos
Lao Development Bank Fraud: How to Report It and Stop the Money
If money left your Lao Development Bank account without your permission, or you paid a scammer, contact Lao Development Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Lao Development Bank’s official line below, or use help inside the official Lao Development Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Lao Development Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Laos, and keep screenshots of every message and payment.
Official Lao Development Bank fraud contacts
Lao Development Bank (LDB)
Bank- Head office (short number):1698
Email: [email protected]
Know this about Laos
- None of these banks publishes a dedicated fraud line: call the bank and ask them to block your card or account.
Report it to the police too
Cybercrime agencies in Laos lists who to report to.
Common questions about Lao Development Bank fraud
- What is the Lao Development Bank fraud helpline number?
- Lao Development Bank lists these numbers on its own website: Head office (short number): 1698. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Lao Development Bank?
- Call Lao Development Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Laos
These contacts were read on Lao Development Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Lao Development Bank and cannot recover money. All Laos providers are in Bank Fraud Help: Laos.