Bank Fraud Help · Laos
Joint Development Bank Fraud: How to Report It and Stop the Money
If money left your Joint Development Bank account without your permission, or you paid a scammer, contact Joint Development Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Joint Development Bank’s official line below, or use help inside the official Joint Development Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Joint Development Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Laos, and keep screenshots of every message and payment.
Official Joint Development Bank fraud contacts
Joint Development Bank (JDB)
Bank- Call centre:1499
- Call centre (landline):+856 21 213531
Know this about Laos
- None of these banks publishes a dedicated fraud line: call the bank and ask them to block your card or account.
Report it to the police too
Cybercrime agencies in Laos lists who to report to.
Common questions about Joint Development Bank fraud
- What is the Joint Development Bank fraud helpline number?
- Joint Development Bank lists these numbers on its own website: Call centre: 1499; Call centre (landline): +856 21 213531. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Joint Development Bank?
- Call Joint Development Bank's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Laos
These contacts were read on Joint Development Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Joint Development Bank and cannot recover money. All Laos providers are in Bank Fraud Help: Laos.