Bank Fraud Help · Guatemala
Banco Agromercantil Fraud: How to Report It and Stop the Money
If money left your Banco Agromercantil account without your permission, or you paid a scammer, contact Banco Agromercantil straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Banco Agromercantil’s official line below, or use help inside the official Banco Agromercantil app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Banco Agromercantil will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Guatemala, and keep screenshots of every message and payment.
Official Banco Agromercantil fraud contacts
Banco Agromercantil (BAM)
Bank- Customer service:+502 2338 6565
Email: [email protected]
Report it to the police too
Cybercrime agencies in Guatemala lists who to report to.
Common questions about Banco Agromercantil fraud
- What is the Banco Agromercantil fraud helpline number?
- Banco Agromercantil lists these numbers on its own website: Customer service: +502 2338 6565. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Banco Agromercantil?
- Call Banco Agromercantil's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Guatemala
These contacts were read on Banco Agromercantil’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Banco Agromercantil and cannot recover money. All Guatemala providers are in Bank Fraud Help: Guatemala.