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Bank Fraud Help · Angola

Banco de Fomento Angola Fraud: How to Report It and Stop the Money

If money left your Banco de Fomento Angola account without your permission, or you paid a scammer, contact Banco de Fomento Angola straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Banco de Fomento Angola’s official line below, or use help inside the official Banco de Fomento Angola app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Banco de Fomento Angola will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Angola, and keep screenshots of every message and payment.

Official Banco de Fomento Angola fraud contacts

Banco de Fomento Angola (BFA)

Bank

App or online: WhatsApp support: see Apoio ao Cliente › WhatsApp on bfa.ao

Email: [email protected]

Source: Banco de Fomento Angola (BFA) official page

Know this about Angola

  • We could not verify a fraud line for BAI or Unitel Money. Call the number printed on your card or in the official app.

If Banco de Fomento Angola won’t help

INACOM (telecom regulator)

Complaints about mobile network operators. Free consumer line 15555, email [email protected].

Complain to your operator first.

Official website

Your rights as a Banco de Fomento Angola customer in Angola

  • BNA Aviso n.º 12/2016 on complaint handling. Banks must answer customer complaints within deadlines set by the Banco Nacional de Angola. Source

Report it to the police too

Cybercrime agencies in Angola lists who to report to.

Common questions about Banco de Fomento Angola fraud

What is the Banco de Fomento Angola fraud helpline number?
Banco de Fomento Angola lists these numbers on its own website: Customer line (cards and fraud): +244 923 120 120 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Banco de Fomento Angola?
Call Banco de Fomento Angola's official line, or report it in the app or online: WhatsApp support: see Apoio ao Cliente › WhatsApp on bfa.ao, or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Banco de Fomento Angola will not help or refund me?
In Angola you can complain to INACOM (telecom regulator). Details of what each one handles are on this page.

Other providers in Angola

Banco BIC AngolaStandard Bank de AngolaBanco Millennium Atlântico

These contacts were read on Banco de Fomento Angola’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Banco de Fomento Angola and cannot recover money. All Angola providers are in Bank Fraud Help: Angola.