Banco BIC Angola Fraud: How to Report It and Stop the Money
If money left your Banco BIC Angola account without your permission, or you paid a scammer, contact Banco BIC Angola straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Banco BIC Angola’s official line below, or use help inside the official Banco BIC Angola app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Banco BIC Angola will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Angola, and keep screenshots of every message and payment.
Official Banco BIC Angola fraud contacts
Banco BIC Angola
Bank- Customer line:+244 923 190 870(8am–8pm)
App or online: Online banking is only at bicnet.ao and bicnetempresas.ao; complaints form on the contacts page
Know this about Angola
- We could not verify a fraud line for BAI or Unitel Money. Call the number printed on your card or in the official app.
If Banco BIC Angola won’t help
INACOM (telecom regulator)
Complaints about mobile network operators. Free consumer line 15555, email [email protected].
Complain to your operator first.
Official websiteYour rights as a Banco BIC Angola customer in Angola
- BNA Aviso n.º 12/2016 on complaint handling. Banks must answer customer complaints within deadlines set by the Banco Nacional de Angola. Source
Report it to the police too
Cybercrime agencies in Angola lists who to report to.
Common questions about Banco BIC Angola fraud
- What is the Banco BIC Angola fraud helpline number?
- Banco BIC Angola lists these numbers on its own website: Customer line: +244 923 190 870 (8am–8pm). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Banco BIC Angola?
- Call Banco BIC Angola's official line, or report it in the app or online: Online banking is only at bicnet.ao and bicnetempresas.ao; complaints form on the contacts page. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Banco BIC Angola will not help or refund me?
- In Angola you can complain to INACOM (telecom regulator). Details of what each one handles are on this page.
Other providers in Angola
Banco de Fomento AngolaStandard Bank de AngolaBanco Millennium Atlântico
These contacts were read on Banco BIC Angola’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Banco BIC Angola and cannot recover money. All Angola providers are in Bank Fraud Help: Angola.