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e-Visa and travel authorisation

New Zealand: The Official NZeTA Website and How to Spot Fake Sites

Many websites copy government visa and travel-authorisation sites and charge extra. Here is the official address for New Zealand (New Zealand Electronic Travel Authority (NZeTA) plus International Visitor Conservation and Tourism Levy (IVL)), what the government says about copycat sites, and where to report visa fraud, all read on its own pages.

Do this first

  1. Type the official address yourself or follow it from the government or embassy site. Do not use the first search result or an ad.
  2. Compare the web address letter by letter with the official domains below. A site that is not on them is not the government.
  3. Be wary of any site that adds a “service” or “processing” fee, or promises faster approval for extra money.
  4. If you already paid or entered passport and card details, call your bank’s fraud line now.

Official website

Who needs it: Visitors from visa-waiver countries (and some transit passengers, e.g. through Auckland up to 24 hours) who do not need a visa for travel to New Zealand; depends on passport and how they travel.

Processing time, as published: 'Most NZeTA requests are processed within 72 hours. Complex NZeTA requests may take longer.' Approved NZeTA valid for 2 years.

What the government says about fake sites

INZ: 'We are aware of scam emails and websites impersonating some of Immigration New Zealand's online services... check the website address to make sure it includes '.immigration.govt.nz' exactly.' Official emails end 'immigration.govt.nz' or 'mbie.govt.nz'. Source: immigration.govt.nz/work/protecting-yourself-from-immigration-scams/. The NZeTA visa page also says to use the official NZeTA website or mobile app.

Report visa fraud

INZ page: report scams to local authorities such as the Police in your own country; in New Zealand report online scams via Own your online ownyouronline.govt.nz/personal/get-help-now/ ; contact INZ via immigration.govt.nz/contact-us/

Checked on the government’s own pages on 30 October 2026. Fees are not listed because they change; read the current fee on the official site. If something has moved, tell us. See every company and portal in Travel and Delivery Scam Help, and report the crime to the police via the cyber agencies directory.