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e-Visa and travel authorisation

Indonesia: The Official e-VOA Website and How to Spot Fake Sites

Many websites copy government visa and travel-authorisation sites and charge extra. Here is the official address for Indonesia (Electronic Visa on Arrival / Visitor Visa (e-VOA) and e-Visa, Directorate General of Immigration), what the government says about copycat sites, and where to report visa fraud, all read on its own pages.

Do this first

  1. Type the official address yourself or follow it from the government or embassy site. Do not use the first search result or an ad.
  2. Compare the web address letter by letter with the official domains below. A site that is not on them is not the government.
  3. Be wary of any site that adds a “service” or “processing” fee, or promises faster approval for extra money.
  4. If you already paid or entered passport and card details, call your bank’s fraud line now.

Official website

Who needs it: Visitors from eligible countries entering for tourism, government visit, business meeting, goods purchasing or transit. All travellers must also submit an arrival card within 3 days before arrival (evisa.imigrasi.go.id home).

Processing time, as published: Can be requested up to 14 days before travel; advised at least 48 hours before departure. Single entry, 30-day stay, valid 90 days from issue; currently stated as available at Soekarno-Hatta and Ngurah Rai airports.

What the government says about fake sites

Official e-VOA page: 'There are numerous websites which claim to assist users in receiving Indonesian Visitor Visa in return for a service charge. These websites are not endorsed by or associated with the Indonesian government.' Source: evisa.imigrasi.go.id/front/info/evoa

Report visa fraud

Visitor Visa Support Desk: live chat at www.imigrasi.go.id, or email [email protected] or [email protected] (for failed transactions; the page tells applicants not to pay again).

Checked on the government’s own pages on 30 October 2026. Fees are not listed because they change; read the current fee on the official site. If something has moved, tell us. See every company and portal in Travel and Delivery Scam Help, and report the crime to the police via the cyber agencies directory.