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Booking and travel scams

Skyscanner: Official Contacts and How to Report a Scam

Fake listings, fake payment links and fake support numbers target Skyscanner customers. Here is what Skyscanner officially publishes: contacts, the domains it uses, its scam warnings and how to report a problem.

Do this first

  1. Keep all payment and messages inside the official Skyscanner website or app. Be wary of anyone asking you to pay or chat elsewhere.
  2. Do not call a number from a search ad or a message. Use the numbers and pages below.
  3. If you paid by card, bank transfer or gift card, call your bank's fraud line now.
  4. Report the listing or message with the routes below, then use the regulator if the company won't help.

Skyscanner (worldwide)

skyscanner.net

Skyscanner publishes no customer phone number on its help pages. It says it will never call you to complete a booking or ask for payment, so treat any such caller or message as a scam.

Official domains Skyscanner lists: skyscanner.net, skyscanner.co.in. A link or email address on any other domain is not from Skyscanner.

What Skyscanner says about scams: Skyscanner says it is a travel search engine, not a travel agent, so it takes no bookings or payments, and it would never call, email or WhatsApp anyone to complete a booking or request payment. It warns of emails from non-Skyscanner domains (Gmail, Outlook, Yahoo) and of cheap-flight ads on social media. A separate Security Help page says Skyscanner only sends booking-related SMS and never asks for your password.

Report a scam or fraud: Contact Skyscanner Support via the 'Submit a request' form (help.skyscanner.net/hc/en-gb/requests/new). Victims: tell your bank; report to Action Fraud (UK), the National Cyber Crime Reporting Portal (India), USAGov where-report-scams (USA) or the Australian Cyber Security Centre, as listed on the scam advice page.

  • Skyscanner takes no bookings or payments and would never call, email or WhatsApp you to complete a booking or request payment.
  • Genuine Skyscanner jobs are only listed on skyscanner.net/jobs; recruiters never ask for money or contact via Telegram/WhatsApp.
  • Be wary of cheap-flight ads on Facebook and Instagram that collect contact details.
Official Skyscanner contact page Official Skyscanner scam page Official report form

If Skyscanner won’t help:

Citizens Advice / Trading Standards (UK); Federal Trade Commission (US)

Checked on Skyscanner’s own pages on 30 October 2026. Support routes change, so if something has moved, use the help section in the official app or website and tell us. See every company in Travel and Delivery Scam Help, and report the crime to the police via the cyber agencies directory.