Enterprise: Official Contacts and How to Report a Scam
Fake listings, fake payment links and fake support numbers target Enterprise customers. Here is what Enterprise officially publishes: contacts, the domains it uses, its scam warnings and how to report a problem.
Do this first
- Keep all payment and messages inside the official Enterprise website or app. Be wary of anyone asking you to pay or chat elsewhere.
- Do not call a number from a search ad or a message. Use the numbers and pages below.
- If you paid by card, bank transfer or gift card, call your bank's fraud line now.
- Report the listing or message with the routes below, then use the regulator if the company won't help.
Enterprise in United States
enterprise.com- Enterprise Car Rental Reservations (US):+1 855-266-9289
- Customer Service (US):+1 855-266-9565
- Roadside Assistance:+1 800-307-6666
- Reservations outside US and Canada:1-833-633-0739
What Enterprise says about scams: Enterprise says it does not issue or accept gift cards to secure a rental; prepaid Visa/Mastercard/Amex cards are only accepted at the end of the rental, and payment information is never requested over the phone to reserve a car. Scam pattern: people searching for a phone number to book or extend a rental are offered a time-sensitive promotion payable only with a prepaid gift card.
Report a scam or fraud: Do not proceed; report the incident and phone numbers to your local police and/or file a complaint at www.ic3.gov (Internet Crime Complaint Center).
- Enterprise does not issue or accept gift cards to secure a rental.
- Payment information is never requested over the phone to reserve a car.
- Scammers target people searching online for a phone number to book or extend a rental.
If Enterprise won’t help:
FBI Internet Crime Complaint Center (IC3) and the Federal Trade Commission
Checked on Enterprise’s own pages on 30 October 2026. Support routes change, so if something has moved, use the help section in the official app or website and tell us. See every company in Travel and Delivery Scam Help, and report the crime to the police via the cyber agencies directory.