easyJet: Official Contacts and How to Report a Scam
Fake airline support numbers on search ads and social media take real money. Here is what easyJet officially publishes: contact numbers, the domains it uses, its own scam warnings, refund rules and the regulator to complain to.
Do this first
- Do not call a number from a search ad, social post or message. Use the numbers below or the help section of the official easyJet app or website.
- No airline needs you to pay with gift cards, move money to a "safe" account or install remote-access software. If someone asks, hang up.
- If you paid by card or bank transfer, call your bank's fraud line now.
- Keep your booking reference and any messages, then report using the routes below.
easyJet in United Kingdom
easyjet.com- Customer contact number, calling from the United Kingdom:+44 (0) 330 5515151(Mon-Sun 08:00-20:00 (local time); standard local-rate call charges)
Official domains easyJet lists: easyjet.com. A link or email address on any other domain is not from easyJet.
What easyJet says about scams: easyJet's privacy notice says that if you receive an email or text from 'easyJet' that you think is suspicious or fraudulent you should not respond or click any links; examples it gives are a booking referral you are not aware of, an email that looks like easyJet but is not legitimate, and communications about free easyJet flights. This is a short paragraph, not a dedicated scam page.
Report a scam or fraud: No easyJet scam-reporting address is published on the pages read. UK users can report phishing through national channels, but that is not stated on easyJet's pages.
- easyJet says a service fee applies to everything you add when booking by phone; live chat (24/7) skips the phone service fee.
- easyJet says not to respond to or click links in suspicious emails or texts, including offers of free easyJet flights.
If easyJet won’t help:
UK Civil Aviation Authority (CAA), Passenger Advice and Complaints Team (PACT) / approved ADR bodies: Complain to the airline in writing first; then refer to an approved ADR body, or to the CAA's PACT if the airline has no ADR agreement, or take legal action.
Checked on easyJet’s own pages on 30 October 2026. Support routes change, so if something has moved, use the help section in the official app or website and tell us. See every company in Travel and Delivery Scam Help, and report the crime to the police via the cyber agencies directory.