DTDC: Official Contacts and How to Report a Scam
Got a message or call about a DTDC parcel, a redelivery fee or a customs charge? Here is what DTDC officially publishes: its real contact numbers, the domains it uses, what it says it will never do, and where to report a scam.
Do this first
- Do not click the link or call the number in the message. Open the official DTDC website or app yourself and enter the tracking number there.
- Check the sender against the official domains and phone numbers below. Anything else is not from DTDC.
- If you already paid or typed in card details, call your bank's fraud line now.
- Report the message using the routes below, then tell the regulator if DTDC won't help.
DTDC in India
dtdc.comOfficial domains DTDC lists: dtdc.com. A link or email address on any other domain is not from DTDC.
What DTDC says about scams: Homepage banner: 'Never share your OTP with anyone. DTDC never asks for OTP via calls, emails, or messages.' Disclaimer: www.dtdc.com is the only official DTDC Express Limited website; DTDC does not run, approve or partner with any other website, app or platform; book, track and pay only on www.dtdc.com, the DTDC mobile app or its listed official social handles.
- DTDC never asks for OTP via calls, emails or messages.
- www.dtdc.com is the only official website; other sites, apps or platforms using the DTDC name are not approved.
- Anything on unofficial sites (prices, booking, job offers, payment requests) is not from DTDC.
Checked on DTDC’s own pages on 30 October 2026. Support routes change, so if something has moved, use the help section in the official app or website and tell us. See every company in Travel and Delivery Scam Help, and report the crime to the police via the cyber agencies directory.