Mobile Wallet Fraud Help · Comoros
MVola Fraud: How to Report It and Stop the Money
If you sent money to a scammer through MVola, or money left your MVola account without your permission, contact MVola straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call MVola’s official line below, or use help inside the official MVola app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. MVola will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Comoros, and keep screenshots of every message and payment.
Official MVola fraud contacts
MVola (Yas Comoros, ex-Telma)
Mobile moneyEmail: [email protected], [email protected]
Know this about Comoros
- None of these providers publishes a dedicated fraud line. If you can, also go to a branch or agency in person and take your transaction reference numbers.
Report it to the police too
Cybercrime agencies in Comoros lists who to report to.
Other wallets in Comoros
These contacts were read on MVola’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Comoros are in Bank Fraud Help: Comoros, and every wallet is in Mobile Wallet Fraud Help.