Comoros: How to Report Bank Fraud
If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 3 providers in Comoros.
Do this first
- Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
- Block your card or freeze your account in the app if you can, and change your online banking password.
- Ask the bank for a reference number, and write down the time you reported it.
- Report it to the police as well: see who handles cybercrime in Comoros.
- Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.
Know this about Comoros
- None of these providers publishes a dedicated fraud line. If you can, also go to a branch or agency in person and take your transaction reference numbers.
Bank and payment fraud lines
AFG Bank Comores
Bank- Customer relations centre:+269 773 0243
- Customer relations centre (second line):+269 771 0171
Email: [email protected], [email protected]
Huri Money / Wakati (Comores Telecom subsidiary)
Mobile money- Huri Call customer line (from a Huri line):312
- Huri Call customer line (from a Huri line):314
- Wakati / Huri Money office:+269 360 77 65
Phone code: *777#: Wakati / Huri Money menu
Email: [email protected], [email protected]
MVola (Yas Comoros, ex-Telma)
Mobile moneyEmail: [email protected], [email protected]
Not listed here
We could not confirm contact details on the official website of: Banque de Developpement des Comores (BDC), Exim Bank Comores, Banque Federale de Commerce (BFC). Rather than risk a wrong number, we leave them out. Use the number printed on your card or shown in the provider’s official app.
Report it to the police too
Banks often ask for a police report before they investigate. Cybercrime agencies in Comoros.
Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.