MTN MoMo Eswatini Fraud: How to Report It and Stop the Money
If you sent money to a scammer through MTN MoMo Eswatini, or money left your MTN MoMo Eswatini account without your permission, contact MTN MoMo Eswatini straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call MTN MoMo Eswatini’s official line below, or use help inside the official MTN MoMo Eswatini app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. MTN MoMo Eswatini will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Eswatini, and keep screenshots of every message and payment.
Official MTN MoMo Eswatini fraud contacts
MTN MoMo Eswatini
Mobile moneyEmail: [email protected]
If MTN MoMo Eswatini won’t help
Central Bank of Eswatini: Ombudsman
Free help with complaints against banks that the bank did not resolve.
Complain to your bank first. Then email [email protected] or call +268 2408 2274, saying what went wrong and the outcome you want.
Official websiteReport it to the police too
Cybercrime agencies in Eswatini lists who to report to.
These contacts were read on MTN MoMo Eswatini’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Eswatini are in Bank Fraud Help: Eswatini, and every wallet is in Mobile Wallet Fraud Help.