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E-commerce Fraud Help

Tata CLiQ: How to Report a Scam or Fraud

Scammed by a seller, charged for an order you didn’t place, or contacted by someone claiming to be Tata CLiQ? Here are the official ways to report it in India, read on Tata CLiQ’s own help pages, plus the buyer-protection deadline and where to escalate.

Do this first

  1. Stop all contact and payments. Tata CLiQ will never ask you to pay outside its own checkout, share a one-time code or install a remote-access app.
  2. Report it inside the official Tata CLiQ app or website (steps below), not through a link or number you were sent.
  3. Only call the numbers below. Numbers found on Google, social media or in a message are often fake.
  4. If you paid by card, bank transfer or a payment app, call your bank’s fraud line now: see Bank Fraud Help.
  5. Watch the buyer-protection deadline below: claims made late are usually refused.

Tata CLiQ in India

tatacliq.com
  • Customer support helpline:022-68078282(10 am to 7 pm, every day)

Report a problem or scam: Call the helpline or use CLiQ Care, with your order number ready.

Tata CLiQ returns: Return rules depend on the product. Request a return through CLiQ Care or the helpline; the refund follows once the seller checks the returned item. Claim up to 7 days from delivery, depending on the product (see the product page).

  • Tata CLiQ lists a single helpline, 022-68078282, on its contact page, which is branded for Tata CLiQ Fashion orders.
Official Tata CLiQ help page Tata CLiQ returns terms

If Tata CLiQ won’t help:

  • Tata CLiQ Grievance Officer (Swapnil Sant): [email protected]. For complaints customer support has not resolved. Include your support ticket number, or the complaint may be sent back to support (source)
  • National Consumer Helpline (NCH) (1915): Register a complaint against an online seller or shopping site; the helpline tries to settle it with the company before court. Toll-free 1915 from 8am to 8pm, or WhatsApp +91 8800001915.
  • National Cyber Crime Reporting Portal: Report online fraud, such as a fake shopping site or a payment scam, to the police.

Checked on Tata CLiQ’s own help pages on 5 October 2026. Platforms change their support routes, so if something has moved, use the help section in the official app and tell us. See every platform and country in E-commerce Fraud Help, and report the crime to the police via the cyber agencies directory.