OpenSooq: How to Report a Scam or Fraud
Scammed by a seller, charged for an order you didn’t place, or contacted by someone claiming to be OpenSooq? Here are the official ways to report it in 7 countries, read on OpenSooq’s own help pages, plus the buyer-protection deadline and where to escalate.
Do this first
- Stop all contact and payments. OpenSooq will never ask you to pay outside its own checkout, share a one-time code or install a remote-access app.
- Report it inside the official OpenSooq app or website (steps below), not through a link or number you were sent.
- Only call the numbers below. Numbers found on Google, social media or in a message are often fake.
- If you paid by card, bank transfer or a payment app, call your bank’s fraud line now: see Bank Fraud Help.
- Watch the buyer-protection deadline below: claims made late are usually refused.
Know this about OpenSooq
- Be wary of listings far below market price and of new accounts: check the member's verification and join date.
OpenSooq in Jordan
jo.opensooq.com- Customer support:+962 79 018 0000
Report a problem or scam: Report the listing or user through the Contact Us form, and if you were scammed, contact the police and OpenSooq customer service.
Report a seller or listing: Report the listing or user through the OpenSooq Contact Us form; your identity is kept confidential.
- Meet in a public place, inspect the item before paying, and never share personal or account details.
OpenSooq in Saudi Arabia
sa.opensooq.com- Customer support (Jordan number):+962 79 018 0000
Report a problem or scam: Report the listing or user through the Contact Us form, and if you were scammed, contact the police and OpenSooq customer service.
Report a seller or listing: Report the listing or user through the OpenSooq Contact Us form; your identity is kept confidential.
- Meet in a public place, inspect the item before paying, and never share personal or account details.
OpenSooq in United Arab Emirates
ae.opensooq.com- Customer support (Jordan number):+962 79 018 0000
Report a problem or scam: Report the listing or user through the Contact Us form, and if you were scammed, contact the police and OpenSooq customer service.
Report a seller or listing: Report the listing or user through the OpenSooq Contact Us form; your identity is kept confidential.
- Meet in a public place, inspect the item before paying, and never share personal or account details.
If OpenSooq won’t help:
- Ministry of Economy and Tourism: Consumer Complaints (800-1222): File a consumer complaint against a seller.
OpenSooq in Kuwait
kw.opensooq.com- Customer support:+965 222 60016
Report a problem or scam: Report the listing or user through the Contact Us form, and if you were scammed, contact the police and OpenSooq customer service.
Report a seller or listing: Report the listing or user through the OpenSooq Contact Us form; your identity is kept confidential.
- Meet in a public place, inspect the item before paying, and never share personal or account details.
OpenSooq in Oman
om.opensooq.com- Customer support:+968 2102 4700
Report a problem or scam: Report the listing or user through the Contact Us form, and if you were scammed, contact the police and OpenSooq customer service.
Report a seller or listing: Report the listing or user through the OpenSooq Contact Us form; your identity is kept confidential.
- Meet in a public place, inspect the item before paying, and never share personal or account details.
OpenSooq in Bahrain
bh.opensooq.com- Customer support (Jordan number):+962 79 018 0000
Report a problem or scam: Report the listing or user through the Contact Us form, and if you were scammed, contact the police and OpenSooq customer service.
Report a seller or listing: Report the listing or user through the OpenSooq Contact Us form; your identity is kept confidential.
- Meet in a public place, inspect the item before paying, and never share personal or account details.
OpenSooq in Qatar
qa.opensooq.com- Customer support (Jordan number):+962 79 018 0000
Report a problem or scam: Report the listing or user through the Contact Us form, and if you were scammed, contact the police and OpenSooq customer service.
Report a seller or listing: Report the listing or user through the OpenSooq Contact Us form; your identity is kept confidential.
- Meet in a public place, inspect the item before paying, and never share personal or account details.
Checked on OpenSooq’s own help pages on 5 October 2026. Platforms change their support routes, so if something has moved, use the help section in the official app and tell us. See every platform and country in E-commerce Fraud Help, and report the crime to the police via the cyber agencies directory.