Finn.no: How to Report a Scam or Fraud
Scammed by a seller, charged for an order you didn’t place, or contacted by someone claiming to be Finn.no? Here are the official ways to report it in Norway, read on Finn.no’s own help pages, plus the buyer-protection deadline and where to escalate.
Do this first
- Stop all contact and payments. Finn.no will never ask you to pay outside its own checkout, share a one-time code or install a remote-access app.
- Report it inside the official Finn.no app or website (steps below), not through a link or number you were sent.
- Only call the numbers below. Numbers found on Google, social media or in a message are often fake.
- If you paid by card, bank transfer or a payment app, call your bank’s fraud line now: see Bank Fraud Help.
- Watch the buyer-protection deadline below: claims made late are usually refused.
Know this about Finn.no
- FINN asks every fraud victim to report the crime to the police.
- Buyer protection only covers Fiks ferdig purchases, not bank transfers or cash.
Finn.no in Norway
finn.no- Customer centre (safe-trading questions):22 86 44 10
Report a problem or scam: Use 'Rapporter annonse' on the ad. If you think you are about to be scammed, contact FINN's customer centre straight away, and report any crime to the police.
Report a seller or listing: Use 'Rapporter annonse' on the ad, or contact [email protected] or the customer centre.
Fiks ferdig: For purchases made with Fiks ferdig, you can stop payment to the seller if something is wrong with the item, and the case can go to FINN customer service. If the seller does not ship within 7 business days, the purchase is cancelled and you are refunded. Claim within 24 hours of receiving the item.
Email: [email protected]
If Finn.no won’t help:
- Forbrukerradet (Norwegian Consumer Council) (23 400 500): Free guidance on online shopping problems and how to complain.
- Forbrukertilsynet and Forbrukerklageutvalget: Tip off the consumer authority about a trader, or have a dispute decided by the Consumer Disputes Commission (Forbrukerklageutvalget).
Checked on Finn.no’s own help pages on 5 October 2026. Platforms change their support routes, so if something has moved, use the help section in the official app and tell us. See every platform and country in E-commerce Fraud Help, and report the crime to the police via the cyber agencies directory.