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E-commerce Fraud Help

Dubizzle: How to Report a Scam or Fraud

Scammed by a seller, charged for an order you didn’t place, or contacted by someone claiming to be Dubizzle? Here are the official ways to report it in 2 countries, read on Dubizzle’s own help pages, plus the buyer-protection deadline and where to escalate.

Do this first

  1. Stop all contact and payments. Dubizzle will never ask you to pay outside its own checkout, share a one-time code or install a remote-access app.
  2. Report it inside the official Dubizzle app or website (steps below), not through a link or number you were sent.
  3. Only call the numbers below. Numbers found on Google, social media or in a message are often fake.
  4. If you paid by card, bank transfer or a payment app, call your bank’s fraud line now: see Bank Fraud Help.
  5. Watch the buyer-protection deadline below: claims made late are usually refused.

Know this about Dubizzle

  • dubizzle does not take part in sales or recover lost money: if you are scammed, report it to the police.
  • Never share your bank or card details, even with someone claiming to be from dubizzle.

Dubizzle in United Arab Emirates

uae.dubizzle.com
  • Customer support (urgent matters):800-38249953(Monday to Friday, 9 AM to 6 PM (GST))

Report a problem or scam: Use 'Report this Ad' and choose Fraud, or 'Report and Block User' in the chat.

Report a seller or listing: Use 'Report this Ad' (choose Fraud) or 'Report and Block User' in the chat.

Fake Dubizzle messages or sites: Check the sender's domain and avoid urgent requests; if in doubt, contact dubizzle support directly.

Forward phishing to: [email protected]

Email: [email protected]

  • Do not send money to anyone in advance; pay in person only when you receive the item.
  • In the UAE it is illegal for recruiters to charge job applicants fees.

If Dubizzle won’t help:

Dubizzle in Egypt

dubizzle.com.eg

Dubizzle publishes no customer-care phone number here. Any number claiming to be Dubizzle support (on Google, social media or a call you received) is a scam. Use the official app or help page below.

Report a problem or scam: Use the 'Report' button on the ad, or the Contact Us form with the category 'Legal Issues'. Report the fraud to the police, who can request the user's data.

Report a seller or listing: Use the 'Report' button on the ad, or the Contact Us form (category 'Legal Issues').

  • Never pay in advance, or by debit card, to someone you do not know before collecting the item.
  • dubizzle will not release user data to you: report to the police, who can request it.

If Dubizzle won’t help:

Checked on Dubizzle’s own help pages on 5 October 2026. Platforms change their support routes, so if something has moved, use the help section in the official app and tell us. See every platform and country in E-commerce Fraud Help, and report the crime to the police via the cyber agencies directory.