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Bank Fraud Help · Uzbekistan

Ipoteka Bank Fraud: How to Report It and Stop the Money

If money left your Ipoteka Bank account without your permission, or you paid a scammer, contact Ipoteka Bank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Ipoteka Bank’s official line below, or use help inside the official Ipoteka Bank app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Ipoteka Bank will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Uzbekistan, and keep screenshots of every message and payment.

Official Ipoteka Bank fraud contacts

Ipoteka Bank

Bank
Source: Ipoteka Bank official page

Know this about Uzbekistan

  • The central bank's list of bank hotlines dates from 2020 and may be out of date. Use the numbers on this page or on the back of your card.

If Ipoteka Bank won’t help

Central Bank of the Republic of Uzbekistan (CBU) call center and helpline

Contact the central bank about a problem with a bank.

Call center 1800 or helpline (+998 71) 200-00-44. You can also send an appeal online through the CBU website.

Official website

Report it to the police too

Cybercrime agencies in Uzbekistan lists who to report to.

Common questions about Ipoteka Bank fraud

What is the Ipoteka Bank fraud helpline number?
Ipoteka Bank lists these numbers on its own website: Short number: 1233; Individuals: +998 (78) 150-11-22. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Ipoteka Bank?
Call Ipoteka Bank's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Ipoteka Bank will not help or refund me?
In Uzbekistan you can complain to Central Bank of the Republic of Uzbekistan (CBU) call center and helpline. Details of what each one handles are on this page.

Other providers in Uzbekistan

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These contacts were read on Ipoteka Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Ipoteka Bank and cannot recover money. All Uzbekistan providers are in Bank Fraud Help: Uzbekistan.