Uzbekistan: How to Report Bank Fraud
If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 4 providers in Uzbekistan.
Do this first
- Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
- Block your card or freeze your account in the app if you can, and change your online banking password.
- Ask the bank for a reference number, and write down the time you reported it.
- Report it to the police as well: see who handles cybercrime in Uzbekistan.
- Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.
Know this about Uzbekistan
- The central bank's list of bank hotlines dates from 2020 and may be out of date. Use the numbers on this page or on the back of your card.
Bank and payment fraud lines
SQB (Sanoat Qurilish Bank)
Bank- Call center (free in Uzbekistan):0 800 120-77-77(24/7)
- Short number:1180
- Main line:(+998 71) 200 43 43
Xalq Bank (People's Bank)
Bank- Contact center:1106
- Information line:(71) 210-20-02
Ipoteka Bank
Bank- Short number:1233
- Individuals:+998 (78) 150-11-22
Click
Wallet- Call centre:+998 71 231 0880
Not listed here
We could not confirm contact details on the official website of: National Bank of Uzbekistan (NBU), Payme. Rather than risk a wrong number, we leave them out. Use the number printed on your card or shown in the provider’s official app.
If your bank won’t help
Central Bank of the Republic of Uzbekistan (CBU) call center and helpline
Contact the central bank about a problem with a bank.
Call center 1800 or helpline (+998 71) 200-00-44. You can also send an appeal online through the CBU website.
Official websiteReport it to the police too
Banks often ask for a police report before they investigate. Cybercrime agencies in Uzbekistan.
Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.