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Bank Fraud Help · Tonga

BSP Tonga Fraud: How to Report It and Stop the Money

If money left your BSP Tonga account without your permission, or you paid a scammer, contact BSP Tonga straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call BSP Tonga’s official line below, or use help inside the official BSP Tonga app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. BSP Tonga will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Tonga, and keep screenshots of every message and payment.

Official BSP Tonga fraud contacts

BSP Tonga (Bank of South Pacific)

Bank
  • Customer care, lost or stolen card:+676 20800(24/7 for emergencies)
Source: BSP Tonga (Bank of South Pacific) official page

Report it to the police too

Cybercrime agencies in Tonga lists who to report to.

Common questions about BSP Tonga fraud

What is the BSP Tonga fraud helpline number?
BSP Tonga lists these numbers on its own website: Customer care, lost or stolen card: +676 20800 (24/7 for emergencies). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to BSP Tonga?
Call BSP Tonga's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Tonga

ANZ TongaDigicel MyCash

These contacts were read on BSP Tonga’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not BSP Tonga and cannot recover money. All Tonga providers are in Bank Fraud Help: Tonga.