Tonga: How to Report Bank Fraud
If money left your account without your permission, or you were tricked into sending it, contact your bank or payment provider straight away. The faster they hear from you, the better the chance of stopping or recovering the money. Below are the official fraud and card lines for 3 providers in Tonga.
Do this first
- Call your bank’s fraud or card line now. Use a number from this page, the back of your card, or your bank’s official app. Never use a number from a text, an email, a caller or a search ad.
- Block your card or freeze your account in the app if you can, and change your online banking password.
- Ask the bank for a reference number, and write down the time you reported it.
- Report it to the police as well: see who handles cybercrime in Tonga.
- Keep everything: messages, call logs, screenshots and transaction IDs. Your bank will never ask for your PIN, password or a one-time code.
Bank and payment fraud lines
BSP Tonga (Bank of South Pacific)
Bank- Customer care, lost or stolen card:+676 20800(24/7 for emergencies)
Email: [email protected]
ANZ Tonga
Bank- Card problems (ATM support):+676 27930(24/7)
- Customer care and internet banking:+676 20500(Mon–Fri from 9am)
Digicel MyCash (Tonga)
Mobile money- Customer care (from a Digicel phone):123(8:30am–5pm)
- Customer care (other phones):+676 876 1000(8:30am–5pm)
Phone code: *888#: MyCash menu on feature phones (needs your PIN)
App or online: Sent money to the wrong number? Call 123 quickly to ask for it to be reversed.
Email: [email protected]
Not listed here
We could not confirm contact details on the official website of: Tonga Development Bank. Rather than risk a wrong number, we leave them out. Use the number printed on your card or shown in the provider’s official app.
Report it to the police too
Banks often ask for a police report before they investigate. Cybercrime agencies in Tonga.
Every number on this page was read on the provider’s or regulator’s own website on 3 October 2026. Banks change numbers, so if one doesn’t work, use the number on your card or in the official app, and tell us so we can fix it. See every country in the Bank Fraud Help directory.