What is the ANZ Timor-Leste fraud helpline number?

ANZ Timor-Leste lists these numbers on its own website: General enquiries: +670 330 6100 (8am–5pm). Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to ANZ Timor-Leste?

Call ANZ Timor-Leste's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if ANZ Timor-Leste will not help or refund me?

In Timor-Leste you can complain to Banco Central de Timor-Leste (BCTL). Details of what each one handles are on this page.

Bank Fraud Help · Timor-Leste

ANZ Timor-Leste Fraud: How to Report It and Stop the Money

If money left your ANZ Timor-Leste account without your permission, or you paid a scammer, contact ANZ Timor-Leste straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call ANZ Timor-Leste’s official line below, or use help inside the official ANZ Timor-Leste app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. ANZ Timor-Leste will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Timor-Leste, and keep screenshots of every message and payment.

Official ANZ Timor-Leste fraud contacts

ANZ Timor-Leste

Bank

General enquiries:+670 330 6100(8am–5pm)

Source: ANZ Timor-Leste official page

Know this about Timor-Leste

ANZ publishes no dedicated fraud line here: call its general number during office hours or go to the branch.
Timor-Leste has no consumer complaint process or refund rule for bank fraud yet; the central bank says these are still being developed.

If ANZ Timor-Leste won’t help

Banco Central de Timor-Leste (BCTL)

The central bank and banking regulator. It does not yet run a complaint service for consumers.

Phone +670 331 371 2, 4, 5 or 8, or email [email protected]. Open Mon–Fri 9:30–12:00 and 12:40–15:30.

Official website

Report it to the police too

Cybercrime agencies in Timor-Leste lists who to report to.

Common questions about ANZ Timor-Leste fraud

What is the ANZ Timor-Leste fraud helpline number?: ANZ Timor-Leste lists these numbers on its own website: General enquiries: +670 330 6100 (8am–5pm). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to ANZ Timor-Leste?: Call ANZ Timor-Leste's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if ANZ Timor-Leste will not help or refund me?: In Timor-Leste you can complain to Banco Central de Timor-Leste (BCTL). Details of what each one handles are on this page.

These contacts were read on ANZ Timor-Leste’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not ANZ Timor-Leste and cannot recover money. All Timor-Leste providers are in Bank Fraud Help: Timor-Leste.