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Bank Fraud Help · Suriname

Hakrinbank Fraud: How to Report It and Stop the Money

If money left your Hakrinbank account without your permission, or you paid a scammer, contact Hakrinbank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Hakrinbank’s official line below, or use help inside the official Hakrinbank app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Hakrinbank will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Suriname, and keep screenshots of every message and payment.

Official Hakrinbank fraud contacts

Hakrinbank

Bank
Source: Hakrinbank official page

Know this about Suriname

  • Neither bank publishes a dedicated card-fraud line. To block a card, call the number on the back of the card or the bank's customer service.

Report it to the police too

Cybercrime agencies in Suriname lists who to report to.

Common questions about Hakrinbank fraud

What is the Hakrinbank fraud helpline number?
Hakrinbank lists these numbers on its own website: Customer service: 479080 (Mon–Fri 7:30am–2pm); WhatsApp: +597 882 3800; Head office: 477722 (Mon–Fri 7:30am–2pm). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Hakrinbank?
Call Hakrinbank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Suriname

De Surinaamsche Bank

These contacts were read on Hakrinbank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Hakrinbank and cannot recover money. All Suriname providers are in Bank Fraud Help: Suriname.