Bank Fraud Help · Suriname
De Surinaamsche Bank Fraud: How to Report It and Stop the Money
If money left your De Surinaamsche Bank account without your permission, or you paid a scammer, contact De Surinaamsche Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call De Surinaamsche Bank’s official line below, or use help inside the official De Surinaamsche Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. De Surinaamsche Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Suriname, and keep screenshots of every message and payment.
Official De Surinaamsche Bank fraud contacts
De Surinaamsche Bank (DSB)
Bank- WhatsApp:+597 471100
App or online: Online banking at https://my.dsb.sr/, or the contact form on dsb.sr
Know this about Suriname
- Neither bank publishes a dedicated card-fraud line. To block a card, call the number on the back of the card or the bank's customer service.
Report it to the police too
Cybercrime agencies in Suriname lists who to report to.
Common questions about De Surinaamsche Bank fraud
- What is the De Surinaamsche Bank fraud helpline number?
- De Surinaamsche Bank lists these numbers on its own website: WhatsApp: +597 471100. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to De Surinaamsche Bank?
- Call De Surinaamsche Bank's official line, or report it in the app or online: Online banking at https://my.dsb.sr/, or the contact form on dsb.sr. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Suriname
These contacts were read on De Surinaamsche Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not De Surinaamsche Bank and cannot recover money. All Suriname providers are in Bank Fraud Help: Suriname.