Bank Fraud Help · Somalia
Premier Bank Fraud: How to Report It and Stop the Money
If money left your Premier Bank account without your permission, or you paid a scammer, contact Premier Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Premier Bank’s official line below, or use help inside the official Premier Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Premier Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Somalia, and keep screenshots of every message and payment.
Official Premier Bank fraud contacts
Premier Bank
Bank- Customer contact:+252 61 7771000
- Customer contact:+252 63 3800017
Email: [email protected]
Report it to the police too
Cybercrime agencies in Somalia lists who to report to.
Common questions about Premier Bank fraud
- What is the Premier Bank fraud helpline number?
- Premier Bank lists these numbers on its own website: Customer contact: +252 61 7771000; Customer contact: +252 63 3800017. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Premier Bank?
- Call Premier Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Somalia
These contacts were read on Premier Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Premier Bank and cannot recover money. All Somalia providers are in Bank Fraud Help: Somalia.