What is the Société Générale Sénégal fraud helpline number?

Société Générale Sénégal lists these numbers on its own website: Card assistance: +221 33 839 55 95 (24/7); Call centre: +221 33 839 42 42; Remote banking: +221 33 839 71 40. Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to Société Générale Sénégal?

Call Société Générale Sénégal's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if Société Générale Sénégal will not help or refund me?

In Senegal you can complain to ARTP (telecom regulator): complaints. Details of what each one handles are on this page.

Bank Fraud Help · Senegal

Société Générale Sénégal Fraud: How to Report It and Stop the Money

If money left your Société Générale Sénégal account without your permission, or you paid a scammer, contact Société Générale Sénégal straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Société Générale Sénégal’s official line below, or use help inside the official Société Générale Sénégal app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Société Générale Sénégal will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Senegal, and keep screenshots of every message and payment.

Official Société Générale Sénégal fraud contacts

Société Générale Sénégal

Bank

Card assistance:+221 33 839 55 95(24/7)
Call centre:+221 33 839 42 42
Remote banking:+221 33 839 71 40

Source: Société Générale Sénégal official page

Know this about Senegal

Wave and Orange Money do not publish a helpline number on their official websites that we could confirm, so none is listed here.

If Société Générale Sénégal won’t help

ARTP (telecom regulator): complaints

Complaints about telecom and mobile operators.

Use the online portal https://reclamations.artp.sn or call the free line 800 800 200.

Official website

Report it to the police too

Cybercrime agencies in Senegal lists who to report to.

Common questions about Société Générale Sénégal fraud

What is the Société Générale Sénégal fraud helpline number?: Société Générale Sénégal lists these numbers on its own website: Card assistance: +221 33 839 55 95 (24/7); Call centre: +221 33 839 42 42; Remote banking: +221 33 839 71 40. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Société Générale Sénégal?: Call Société Générale Sénégal's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Société Générale Sénégal will not help or refund me?: In Senegal you can complain to ARTP (telecom regulator): complaints. Details of what each one handles are on this page.

These contacts were read on Société Générale Sénégal’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Société Générale Sénégal and cannot recover money. All Senegal providers are in Bank Fraud Help: Senegal.