⚠️ DISCLAIMER: This is an independent news website and is NOT an official government or ministry portal.
Bank Fraud Help · Panama

Global Bank Fraud: How to Report It and Stop the Money

If money left your Global Bank account without your permission, or you paid a scammer, contact Global Bank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call Global Bank’s official line below, or use help inside the official Global Bank app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. Global Bank will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Panama, and keep screenshots of every message and payment.

Official Global Bank fraud contacts

Global Bank

Bank
Source: Global Bank official page

Report it to the police too

Cybercrime agencies in Panama lists who to report to.

Common questions about Global Bank fraud

What is the Global Bank fraud helpline number?
Global Bank lists these numbers on its own website: Lost or stolen card and fraud (Clave and Visa): (507) 800-0006 (24/7); Visa Platinum: (507) 216-9235 (24/7); Visa, from the US and Canada: 1-800-396-9665; Visa, from other countries: 303-967-1098; WhatsApp customer service: 6755-0006; Head office: (507) 206 2000. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Global Bank?
Call Global Bank's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Panama

Banistmo

These contacts were read on Global Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Global Bank and cannot recover money. All Panama providers are in Bank Fraud Help: Panama.