Bank Fraud Help · Mongolia
Khan Bank Fraud: How to Report It and Stop the Money
If money left your Khan Bank account without your permission, or you paid a scammer, contact Khan Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Khan Bank’s official line below, or use help inside the official Khan Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Khan Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Mongolia, and keep screenshots of every message and payment.
Official Khan Bank fraud contacts
Khan Bank
BankEmail: [email protected]
Know this about Mongolia
- These are general contact centres: none of these banks publishes a dedicated fraud line. Ask the agent to block your card or account straight away.
Report it to the police too
Cybercrime agencies in Mongolia lists who to report to.
Common questions about Khan Bank fraud
- What is the Khan Bank fraud helpline number?
- Khan Bank lists these numbers on its own website: Contact centre: 1800-1917; Phone (with extension): 7515-3333. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Khan Bank?
- Call Khan Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Mongolia
These contacts were read on Khan Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Khan Bank and cannot recover money. All Mongolia providers are in Bank Fraud Help: Mongolia.