Bank Fraud Help · Moldova
Victoriabank Fraud: How to Report It and Stop the Money
If money left your Victoriabank account without your permission, or you paid a scammer, contact Victoriabank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Victoriabank’s official line below, or use help inside the official Victoriabank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Victoriabank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Moldova, and keep screenshots of every message and payment.
Official Victoriabank fraud contacts
Victoriabank
Bank- Customer support:1303(24/7)
- From abroad:+373 22 21 03 03(24/7)
App or online: Report fraud through the anti-fraud form: https://www.victoriabank.md/en/sesizari-antifrauda
Email: [email protected]
Report it to the police too
Cybercrime agencies in Moldova lists who to report to.
Common questions about Victoriabank fraud
- What is the Victoriabank fraud helpline number?
- Victoriabank lists these numbers on its own website: Customer support: 1303 (24/7); From abroad: +373 22 21 03 03 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Victoriabank?
- Call Victoriabank's official line, or report it in the app or online: Report fraud through the anti-fraud form: https://www.victoriabank.md/en/sesizari-antifrauda, or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Moldova
These contacts were read on Victoriabank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Victoriabank and cannot recover money. All Moldova providers are in Bank Fraud Help: Moldova.