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Bank Fraud Help · Moldova

maib Fraud: How to Report It and Stop the Money

If money left your maib account without your permission, or you paid a scammer, contact maib straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call maib’s official line below, or use help inside the official maib app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. maib will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Moldova, and keep screenshots of every message and payment.

Official maib fraud contacts

maib (Moldova Agroindbank)

Bank

App or online: Block the card in the maibank app.

Email: [email protected]

Source: maib (Moldova Agroindbank) official page

Report it to the police too

Cybercrime agencies in Moldova lists who to report to.

Common questions about maib fraud

What is the maib fraud helpline number?
maib lists these numbers on its own website: Card blocking and fraud: 1313 (24/7); From abroad: +373 22 450 603. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to maib?
Call maib's official line, or report it in the app or online: Block the card in the maibank app., or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Moldova

Victoriabank

These contacts were read on maib’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not maib and cannot recover money. All Moldova providers are in Bank Fraud Help: Moldova.