Bank Fraud Help · Lebanon
Byblos Bank Fraud: How to Report It and Stop the Money
If money left your Byblos Bank account without your permission, or you paid a scammer, contact Byblos Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Byblos Bank’s official line below, or use help inside the official Byblos Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Byblos Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Lebanon, and keep screenshots of every message and payment.
Official Byblos Bank fraud contacts
Byblos Bank
Bank- Customer care (cards, ATMs, apps, accounts):+961 1 205050
- Customer care (short number):1650
Email: [email protected]
Know this about Lebanon
- None of the Lebanese banks we checked publishes a dedicated fraud line. Call the number on the back of your card or the one in your bank's official app.
- We could not confirm a central-bank complaint route, so keep a written record of every complaint you make to your bank.
Report it to the police too
Cybercrime agencies in Lebanon lists who to report to.
Common questions about Byblos Bank fraud
- What is the Byblos Bank fraud helpline number?
- Byblos Bank lists these numbers on its own website: Customer care (cards, ATMs, apps, accounts): +961 1 205050; Customer care (short number): 1650. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Byblos Bank?
- Call Byblos Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Lebanon
These contacts were read on Byblos Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Byblos Bank and cannot recover money. All Lebanon providers are in Bank Fraud Help: Lebanon.