What is the Scotiabank Jamaica fraud helpline number?

Scotiabank Jamaica lists these numbers on its own website: Customer service: cards, internet and telephone banking (toll-free in Jamaica): 888-472-6842 (24/7); From the US and Canada (toll-free): 1-866-767-2010 (24/7); From the UK (toll-free): 0-800-587-2010 (24/7); Kingston and other countries: 876-960-2675 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.

How do I report fraud to Scotiabank Jamaica?

Call Scotiabank Jamaica's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

What if Scotiabank Jamaica will not help or refund me?

In Jamaica you can complain to Bank of Jamaica: Office of Consumer Complaints. Details of what each one handles are on this page.

Bank Fraud Help · Jamaica

Scotiabank Jamaica Fraud: How to Report It and Stop the Money

If money left your Scotiabank Jamaica account without your permission, or you paid a scammer, contact Scotiabank Jamaica straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

Call Scotiabank Jamaica’s official line below, or use help inside the official Scotiabank Jamaica app. Never use a number from a text, a caller or a search result.
Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
Change your online banking password and PIN if anyone may know them. Scotiabank Jamaica will never ask for your PIN, password or a one-time code.
Report it to the police too: see who handles cybercrime in Jamaica, and keep screenshots of every message and payment.

Official Scotiabank Jamaica fraud contacts

Scotiabank Jamaica

Bank

Customer service: cards, internet and telephone banking (toll-free in Jamaica):888-472-6842(24/7)
From the US and Canada (toll-free):1-866-767-2010(24/7)
From the UK (toll-free):0-800-587-2010(24/7)
Kingston and other countries:876-960-2675(24/7)

Source: Scotiabank Jamaica official page

If Scotiabank Jamaica won’t help

Bank of Jamaica: Office of Consumer Complaints

Complaints about commercial banks, merchant banks and building societies under the banking customer code of conduct.

Phone 876-922-0750 or 876-932-4116; email [email protected].

Official website

Report it to the police too

Cybercrime agencies in Jamaica lists who to report to.

Common questions about Scotiabank Jamaica fraud

What is the Scotiabank Jamaica fraud helpline number?: Scotiabank Jamaica lists these numbers on its own website: Customer service: cards, internet and telephone banking (toll-free in Jamaica): 888-472-6842 (24/7); From the US and Canada (toll-free): 1-866-767-2010 (24/7); From the UK (toll-free): 0-800-587-2010 (24/7); Kingston and other countries: 876-960-2675 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to Scotiabank Jamaica?: Call Scotiabank Jamaica's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
What if Scotiabank Jamaica will not help or refund me?: In Jamaica you can complain to Bank of Jamaica: Office of Consumer Complaints. Details of what each one handles are on this page.

Other providers in Jamaica

National Commercial Bank Jamaica

These contacts were read on Scotiabank Jamaica’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Scotiabank Jamaica and cannot recover money. All Jamaica providers are in Bank Fraud Help: Jamaica.