Bank Fraud Help · Guyana
Guyana Bank for Trade and Industry Fraud: How to Report It and Stop the Money
If money left your Guyana Bank for Trade and Industry account without your permission, or you paid a scammer, contact Guyana Bank for Trade and Industry straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Guyana Bank for Trade and Industry’s official line below, or use help inside the official Guyana Bank for Trade and Industry app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Guyana Bank for Trade and Industry will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Guyana, and keep screenshots of every message and payment.
Official Guyana Bank for Trade and Industry fraud contacts
Guyana Bank for Trade and Industry (GBTI)
Bank- Mastercard support (urgent card issues):+592 624 0529
- Corporate office hotline:+592 231 4400(Mon–Fri 8am–4pm)
App or online: Report a lost or stolen card with the online form at gbtibank.com/lost-or-stolen-card.
Know this about Guyana
- We could not confirm an official body that takes bank customers' complaints in Guyana, so put your complaint to your bank in writing.
Report it to the police too
Cybercrime agencies in Guyana lists who to report to.
Common questions about Guyana Bank for Trade and Industry fraud
- What is the Guyana Bank for Trade and Industry fraud helpline number?
- Guyana Bank for Trade and Industry lists these numbers on its own website: Mastercard support (urgent card issues): +592 624 0529; Corporate office hotline: +592 231 4400 (Mon–Fri 8am–4pm). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Guyana Bank for Trade and Industry?
- Call Guyana Bank for Trade and Industry's official line, or report it in the app or online: Report a lost or stolen card with the online form at gbtibank.com/lost-or-stolen-card.. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Guyana
These contacts were read on Guyana Bank for Trade and Industry’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Guyana Bank for Trade and Industry and cannot recover money. All Guyana providers are in Bank Fraud Help: Guyana.