Bank Fraud Help · Guyana
Demerara Bank Limited Fraud: How to Report It and Stop the Money
If money left your Demerara Bank Limited account without your permission, or you paid a scammer, contact Demerara Bank Limited straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Demerara Bank Limited’s official line below, or use help inside the official Demerara Bank Limited app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Demerara Bank Limited will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Guyana, and keep screenshots of every message and payment.
Official Demerara Bank Limited fraud contacts
Demerara Bank Limited
Bank- Help desk:+592 226 0601
Email: [email protected]
Know this about Guyana
- We could not confirm an official body that takes bank customers' complaints in Guyana, so put your complaint to your bank in writing.
Report it to the police too
Cybercrime agencies in Guyana lists who to report to.
Common questions about Demerara Bank Limited fraud
- What is the Demerara Bank Limited fraud helpline number?
- Demerara Bank Limited lists these numbers on its own website: Help desk: +592 226 0601. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Demerara Bank Limited?
- Call Demerara Bank Limited's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Guyana
These contacts were read on Demerara Bank Limited’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Demerara Bank Limited and cannot recover money. All Guyana providers are in Bank Fraud Help: Guyana.