Liberty Bank Fraud: How to Report It and Stop the Money
If money left your Liberty Bank account without your permission, or you paid a scammer, contact Liberty Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Liberty Bank’s official line below, or use help inside the official Liberty Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Liberty Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Georgia, and keep screenshots of every message and payment.
Official Liberty Bank fraud contacts
Liberty Bank
Bank- Fraud or compromised details:+995 32 2 55 55 00
App or online: Block the card at once in internet banking, through the call centre, or at a service centre.
Email: [email protected]
Know this about Georgia
- We could not verify a fraud line for TBC Bank or Bank of Georgia: call the number on the back of your card or use the bank's app.
If Liberty Bank won’t help
National Bank of Georgia, Consumer Rights Protection Division
Accepts and reviews complaints from customers of banks and other financial firms.
Complain to your bank first. National Bank of Georgia: +995 322 406 406 or [email protected] (Mon–Fri 9am–6pm), or the contact form on its website.
Official websiteReport it to the police too
Cybercrime agencies in Georgia lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime in Georgia (and Get Your Money Back).
Common questions about Liberty Bank fraud
- What is the Liberty Bank fraud helpline number?
- Liberty Bank lists these numbers on its own website: Fraud or compromised details: +995 32 2 55 55 00. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Liberty Bank?
- Call Liberty Bank's official line, or report it in the app or online: Block the card at once in internet banking, through the call centre, or at a service centre., or by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Liberty Bank will not help or refund me?
- In Georgia you can complain to National Bank of Georgia, Consumer Rights Protection Division. Details of what each one handles are on this page.
These contacts were read on Liberty Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Liberty Bank and cannot recover money. All Georgia providers are in Bank Fraud Help: Georgia.