Bank Fraud Help · Fiji
Westpac Fiji Fraud: How to Report It and Stop the Money
If money left your Westpac Fiji account without your permission, or you paid a scammer, contact Westpac Fiji straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Westpac Fiji’s official line below, or use help inside the official Westpac Fiji app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Westpac Fiji will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Fiji, and keep screenshots of every message and payment.
Official Westpac Fiji fraud contacts
Westpac Fiji
Bank- Lost or stolen card:+679 321 7601(24/7)
- Customer care:132 032(Business days 8am–6pm)
- From overseas:+679 321 7800(Business days 8am–6pm)
Email: [email protected]
Report it to the police too
Cybercrime agencies in Fiji lists who to report to.
Common questions about Westpac Fiji fraud
- What is the Westpac Fiji fraud helpline number?
- Westpac Fiji lists these numbers on its own website: Lost or stolen card: +679 321 7601 (24/7); Customer care: 132 032 (Business days 8am–6pm); From overseas: +679 321 7800 (Business days 8am–6pm). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Westpac Fiji?
- Call Westpac Fiji's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Fiji
These contacts were read on Westpac Fiji’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Westpac Fiji and cannot recover money. All Fiji providers are in Bank Fraud Help: Fiji.