Mobile Wallet Fraud Help · Fiji
M-PAiSA Fraud: How to Report It and Stop the Money
If you sent money to a scammer through M-PAiSA, or money left your M-PAiSA account without your permission, contact M-PAiSA straight away and ask them to block the receiving account. Wallet money moves fast, so the first minutes matter most.
Do this first
- Call M-PAiSA’s official line below, or use help inside the official M-PAiSA app. Never use a number from a text, a caller or a search result.
- Give them the transaction ID, the amount, the time and the number or account you paid, and ask them to block it.
- Change your PIN and password if anyone may know them. M-PAiSA will never ask for your PIN or a one-time code.
- Report it to the police too: see who handles cybercrime in Fiji, and keep screenshots of every message and payment.
Official M-PAiSA fraud contacts
M-PAiSA (Vodafone Fiji)
Mobile money- Customer care (free):124
Report it to the police too
Cybercrime agencies in Fiji lists who to report to.
These contacts were read on M-PAiSA’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Banks and other providers in Fiji are in Bank Fraud Help: Fiji, and every wallet is in Mobile Wallet Fraud Help.