Swedbank Estonia Fraud: How to Report It and Stop the Money
If money left your Swedbank Estonia account without your permission, or you paid a scammer, contact Swedbank Estonia straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Swedbank Estonia’s official line below, or use help inside the official Swedbank Estonia app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Swedbank Estonia will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Estonia, and keep screenshots of every message and payment.
Official Swedbank Estonia fraud contacts
Swedbank Estonia
Bank- Fraud, suspicious payments or compromised internet bank:+372 6 310 310(24/7)
- Business customers:6 132 222
If Swedbank Estonia won’t help
Finantsinspektsioon (Financial Supervision Authority)
Independent advice, and it can look into how a bank behaved. It cannot settle your individual dispute.
Contact the bank first. Then use the online form with your details, the bank's name, the date, what happened, what you want, and transaction documents. It replies within 15 calendar days. Phone +372 668 0500.
Official websiteConsumer Disputes Committee (Tarbijavaidluste komisjon)
Settles disputes between consumers living in Estonia and traders, including financial service providers.
Try to resolve the dispute with the bank first, then apply through the authority's website.
Official websiteReport it to the police too
Cybercrime agencies in Estonia lists who to report to.
Common questions about Swedbank Estonia fraud
- What is the Swedbank Estonia fraud helpline number?
- Swedbank Estonia lists these numbers on its own website: Fraud, suspicious payments or compromised internet bank: +372 6 310 310 (24/7); Business customers: 6 132 222. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Swedbank Estonia?
- Call Swedbank Estonia's official line. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Swedbank Estonia will not help or refund me?
- In Estonia you can complain to Finantsinspektsioon (Financial Supervision Authority), Consumer Disputes Committee (Tarbijavaidluste komisjon). Details of what each one handles are on this page.
Other providers in Estonia
These contacts were read on Swedbank Estonia’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Swedbank Estonia and cannot recover money. All Estonia providers are in Bank Fraud Help: Estonia.