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Bank Fraud Help · Bhutan

T Bank Fraud: How to Report It and Stop the Money

If money left your T Bank account without your permission, or you paid a scammer, contact T Bank straight away and ask it to block the payment and your card. The first minutes matter most.

Do this first

  1. Call T Bank’s official line below, or use help inside the official T Bank app. Never use a number from a text, a caller or a search result.
  2. Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
  3. Change your online banking password and PIN if anyone may know them. T Bank will never ask for your PIN, password or a one-time code.
  4. Report it to the police too: see who handles cybercrime in Bhutan, and keep screenshots of every message and payment.

Official T Bank fraud contacts

T Bank

Bank
Source: T Bank official page

Know this about Bhutan

  • Neither bank publishes a dedicated fraud line: call customer service and ask them to block your card or account.

Report it to the police too

Cybercrime agencies in Bhutan lists who to report to.

Common questions about T Bank fraud

What is the T Bank fraud helpline number?
T Bank lists these numbers on its own website: Toll free: 7070; Contact centre: +975-77199199; Head office: +975-77170099. Always dial the number printed on your card or shown in the official app if you are unsure.
How do I report fraud to T Bank?
Call T Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.

Other providers in Bhutan

Bank of Bhutan

These contacts were read on T Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not T Bank and cannot recover money. All Bhutan providers are in Bank Fraud Help: Bhutan.