Bank Fraud Help · Bhutan
Bank of Bhutan Fraud: How to Report It and Stop the Money
If money left your Bank of Bhutan account without your permission, or you paid a scammer, contact Bank of Bhutan straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Bank of Bhutan’s official line below, or use help inside the official Bank of Bhutan app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Bank of Bhutan will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Bhutan, and keep screenshots of every message and payment.
Official Bank of Bhutan fraud contacts
Bank of Bhutan (BoB)
Bank- Customer service (toll free in Bhutan):1095
- From outside Bhutan:+975 2 349903
App or online: bob.bt menu: "Anonymous Complaint" or "Share Your Feedback"
Know this about Bhutan
- Neither bank publishes a dedicated fraud line: call customer service and ask them to block your card or account.
Report it to the police too
Cybercrime agencies in Bhutan lists who to report to.
Common questions about Bank of Bhutan fraud
- What is the Bank of Bhutan fraud helpline number?
- Bank of Bhutan lists these numbers on its own website: Customer service (toll free in Bhutan): 1095; From outside Bhutan: +975 2 349903. Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Bank of Bhutan?
- Call Bank of Bhutan's official line, or report it in the app or online: bob.bt menu: "Anonymous Complaint" or "Share Your Feedback". Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
Other providers in Bhutan
These contacts were read on Bank of Bhutan’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Bank of Bhutan and cannot recover money. All Bhutan providers are in Bank Fraud Help: Bhutan.