Bahrain Islamic Bank Fraud: How to Report It and Stop the Money
If money left your Bahrain Islamic Bank account without your permission, or you paid a scammer, contact Bahrain Islamic Bank straight away and ask it to block the payment and your card. The first minutes matter most.
Do this first
- Call Bahrain Islamic Bank’s official line below, or use help inside the official Bahrain Islamic Bank app. Never use a number from a text, a caller or a search result.
- Give them the transaction details (amount, time, and the account or number you paid) and ask them to block your card and stop or recall the payment.
- Change your online banking password and PIN if anyone may know them. Bahrain Islamic Bank will never ask for your PIN, password or a one-time code.
- Report it to the police too: see who handles cybercrime in Bahrain, and keep screenshots of every message and payment.
Official Bahrain Islamic Bank fraud contacts
Bahrain Islamic Bank (BisB)
Bank- Fraud, scams, lost or stolen card:17515151(24/7)
Email: [email protected]
If Bahrain Islamic Bank won’t help
Central Bank of Bahrain (CBB) Consumer Protection
For a complaint against a licensed bank that the bank has not resolved.
Complain to the bank in writing first. If its reply is unsatisfactory, send your complaint with the bank's written response through the CBB online form, the Tawasul app, or by hand. Phone 17547789. BBK says you have 30 calendar days from the bank's decision letter to do this.
Official websiteYour rights as a Bahrain Islamic Bank customer in Bahrain
- CBB complaint procedure for banks. Your bank should acknowledge your complaint within 5 business days and answer in writing within 4 weeks. If you are not satisfied, you can then take it to the CBB with the bank's response. Source
Report it to the police too
Cybercrime agencies in Bahrain lists who to report to, and our step-by-step guide covers the rest: How to Report Cybercrime in Bahrain (and Get Your Money Back).
Common questions about Bahrain Islamic Bank fraud
- What is the Bahrain Islamic Bank fraud helpline number?
- Bahrain Islamic Bank lists these numbers on its own website: Fraud, scams, lost or stolen card: 17515151 (24/7). Always dial the number printed on your card or shown in the official app if you are unsure.
- How do I report fraud to Bahrain Islamic Bank?
- Call Bahrain Islamic Bank's official line, or report it by email: [email protected]. Tell them the amount, the time and the account the money went to, and ask them to block your card or the payment.
- What if Bahrain Islamic Bank will not help or refund me?
- In Bahrain you can complain to Central Bank of Bahrain (CBB) Consumer Protection. Details of what each one handles are on this page.
Other providers in Bahrain
These contacts were read on Bahrain Islamic Bank’s own website on 3 October 2026. If a number has changed, use the one in the official app and tell us. Ministry of Cyber Affairs is not Bahrain Islamic Bank and cannot recover money. All Bahrain providers are in Bank Fraud Help: Bahrain.